Frequently Asked Questions

Everything you need to know about your LAÏF shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are free for domestic customers.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are LAÏF products sustainably made?

Yes, we prioritize ethical manufacturing and use eco-friendly materials such as organic cotton and recycled polyester in over 80% of our collections.

Can I change or cancel my order after it has been placed?

Orders are processed quickly, but we have a 1-hour window where you can modify or cancel your order via your account dashboard or by contacting support.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.