Returns & Exchanges

At LAÏF, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging with all tags attached. Ensure the box is securely sealed to prevent damage during transit.

3

Attach Shipping Label

Download and print your pre-paid return shipping label from the portal, then affix it clearly to the outside of your package.

4

Drop Off and Track

Leave your package at any authorized carrier drop-off point. You will receive a confirmation email once your refund or exchange has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing